Order Management Process Owner

The Order Management Process Owner provides enterprise ownership for the quote-to-order-to-fulfillment process, defining and governing business processes to ensure minimal friction for customers and team members. This senior-level role builds a foundational understanding of order management processes independent of the ERP system and drives process discipline, accountability, and change management across multiple departments. The position involves leading ERP readiness activities, improving workflows, and developing metrics to enhance operational efficiency and customer outcomes.