Order Management Process Owner

The Order Management Process Owner provides enterprise ownership for the quote-to-order-to-fulfillment process, defining and governing business workflows to ensure minimal friction for customers and team members. This senior-level role builds a foundational understanding of order management processes independent of the ERP system and drives process discipline, accountability, and change management across multiple departments. The position supports the transition to a new ERP environment by prescribing process requirements and leading continuous improvement initiatives.