Order Management Process Support Specialist, International Customer Care
Insulet(1 month ago)
About this role
The Customer Care Order Management Process Support Specialist is part of the International Customer Care Order Management team supporting B2C and B2B order management processes. The role focuses on implementing, supporting and maintaining processes with third-party providers to ensure order accuracy, cost-to-serve efficiency, and successful new product launches. It involves cross-functional coordination with commercial, finance, supply chain and customer care teams across regions.
Required Skills
- Order Management
- Process Improvement
- KPI Monitoring
- Escalation Management
- Collaboration
- Communication
- Data Analysis
- Salesforce
- SAP
- Product Launch
Qualifications
- Degree
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