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Order Management Specialist, Returns at Motive - ApplyBlast

Order Management Specialist, Returns

Motive

11 days ago

4.0 on Glassdoor

Islamabad, Islamabad, Pakistan

Hybrid

Full Time

Junior

0 applicants

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About this role

The Order Management Specialist, Returns supports the returns process by ensuring requests are accurately reviewed, processed, and resolved in a timely manner. This role involves maintaining operational accuracy, identifying process improvements, and resolving complex issues across multiple teams including Order Management, Finance, and Sales. The position is a hybrid role based in Islamabad.

Responsibilities

Manage return requests from initiation through resolution ensuring accurate documentation
Review customer accounts and orders to validate return eligibility and required actions
Investigate root causes of recurring issues and recommend process improvements

Skills

Qualifications

Bachelor's degree in Accounting, Finance, Business, or a related field

About Motive

gomotive.com

Headquarters

San Francisco, California, United States

Company Size

1001-5000 employees

Founded

2013

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Motive is a technology company that provides an AI-powered integrated operations platform for businesses with physical operations, including fleet management, driver safety, compliance, equipment monitoring, and spend management.