Order Quality Analyst

The Order Quality Analyst evaluates the quality, accuracy, compliance, and integrity of patient orders throughout the order lifecycle. This role conducts holistic end-of-process audits before critical milestones, including prior authorization, claim submission, and patient or shipment readiness, and performs targeted quality control reviews at key process junctions to identify defects early and reduce rework. The analyst identifies system, process, data, and human performance issues and translates audit findings, trends, and root causes into actionable improvements across Order Excellence. As Tactile transitions to Salesforce, this role also supports the execution, monitoring, testing, and auditing of SOX-related controls to maintain a strong internal control environment and audit readiness.