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Order Support Specialist at Cross Border Talents - ApplyBlast

Order Support Specialist

Cross Border Talents

1 month ago

Lisbon, Lisbon, Portugal

Hybrid

Full Time

Medior

0 applicants

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About this role

The Order Support Specialist handles escalations and complex issues related to online order fulfillment, ensuring swift resolution and customer satisfaction. This role involves liaising with partners, managing the entire purchase lifecycle, and maintaining accurate records in SAP. The position requires a Hungarian-speaking professional to join the Retail Back-Office Team in a hybrid work mode based in Lisbon, Portugal.

Responsibilities

Handle escalations and complex customer issues from order induction to delivery
Liaise with partners to resolve issues and communicate resolutions via phone and email
Manage the entire lifecycle of web purchases including handling changes and completing RMAs

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.