City of Austin
The Organizational Development and Training Specialist Sr. creates high-quality learning solutions to elevate employee performance and customer satisfaction within a fast-paced call center environment. This role involves designing and developing curriculum, including instructor-led content and interactive eLearning modules, while providing facilitation support through train-the-trainer sessions. The position leads organizational development activities, coordinates training programs, and supports change management initiatives across city departments.
AustinTexas.gov is the official website of the City of Austin, Texas, providing centralized information, services, and resources for residents, businesses, and visitors. The site connects users to city departments and key services — including 3-1-1 service requests, permitting and licensing, utilities and bill pay, parks and events, public safety, and council agendas and meetings. It supports online transactions, news and public notices, and multilingual access to improve civic engagement and access to government services. The portal’s goal is to streamline interactions with city government and keep the community informed about programs, policies, and local initiatives.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for City of Austin.
Instructional Designer & Training Specialist, Learning and Organizational Development
Covenant Health
Curriculum Developer/Trainer
Research Foundation of The City University of New York
C004937 Multimedia Designer & eLearning Developer (NS) - TUE 30 Jun
EMW
Senior AI Training Specialist
universityofutahhealth.com
Training Specialist, Customer Support
Hootsuite
Training Specialist
Hunter Douglas