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OSC Contact Center Representative, Tier I at Commonwealth of Pennsylvania - ApplyBlast

OSC Contact Center Representative, Tier I

Commonwealth of Pennsylvania

9 months ago

4.3 on Glassdoor

Wake County, NC

Hybrid

Full Time

Junior

0 applicants

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About this role

The Program Coordinator II at the Office of the State Controller serves as a first point of contact in the OSC Contact Center. The role involves assisting state employees, HR administrators, and vendors with questions related to benefits, HR issues, payroll, and the Fiori HR/Payroll System, providing customer support and data validation.

Skills

About Commonwealth of Pennsylvania

pa.gov

Headquarters

Pennsylvania, United States

Company Size

10001+ employees

Founded

1787

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The Commonwealth of Pennsylvania (pa.gov) is the official state government portal that centralizes access to services, news, and information for residents, businesses, and visitors. It links users to hundreds of agencies and programs—covering benefits, licensing and permits, taxes, public safety, health resources, employment, and more—along with forms, publications, and contact details. The site provides online tools for transactions (renewals, payments, applications) and delivers updates on public policy, emergency alerts, and state initiatives. Designed for accessibility and ease of use, pa.gov aims to streamline interactions with government and improve transparency across the Commonwealth.