Outbound Call Center Rep (Remote)
Clinical Careers Page(6 days ago)
About this role
The position is a call center role where employees make outbound calls to members of health plans, offering and scheduling healthcare evaluations. The job emphasizes customer service, adherence to scripts, and meeting productivity targets, in a remote or office setting, helping improve health care accessibility and experience.
Required Skills
- Call Center
- Customer Service
- Outbound Calls
- HIPAA
- Communication
- Scripts
- Productivity Metrics
- Healthcare Scheduling
- Telephony
- Remote Work
About Clinical Careers Page
cvshealth.comCVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.
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