Outreach Representative
Highmark Health(1 month ago)
About this role
The position serves as a liaison between members, the Health Plan, and regulators, providing telephonic support to assess member needs and assist with appointment scheduling. The role also involves aiding members in navigating the grievance and appeals process, alongside conducting outreach related to preventive health initiatives.
Required Skills
- Community Outreach
- Customer Service
- Member Education
- Time Management
- Problem Solving
- Healthcare Knowledge
Qualifications
- High School / GED
- Associate’s Degree
About Highmark Health
highmarkhealth.orgA national health and wellness organization as well as the second largest integrated delivery and financing system in America.
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