Outreach Representative
Highmark Health(19 days ago)
About this role
This role involves serving as a liaison between health plan members, providers, and regulators, providing telephonic support to assist members with navigating the healthcare system, educating them about preventive health, and coordinating access to health services. It includes outreach activities focused on at-risk populations and requires effective communication and problem-solving skills.
Required Skills
- Telecommunication
- Member Education
- Outreach
- Care Coordination
- Active Listening
- Problem Solving
- Time Management
- Empathy
- Healthcare Knowledge
- System Navigation
About Highmark Health
highmarkhealth.orgA national health and wellness organization as well as the second largest integrated delivery and financing system in America.
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