Overage Representative (CSR) (Opa Locka FL)

Waste Connections is seeking an Overage Representative to function as a Customer Service Representative (CSR) in an office-based call center environment. The role involves handling inbound calls to resolve customer issues regarding service, billing, and orders for utilities in the Miami area. Success in this position requires strong empathy, effective communication, and the ability to navigate a fast-paced, high-volume setting to ensure customer satisfaction.