Overage Representative (CSR)
Waste Connections(1 month ago)
About this role
The Overage Representative (CSR) at Waste Connections handles inbound customer calls at the Opa-Locka, FL location, addressing service and billing inquiries. The role focuses on recording interactions, resolving disputes by coordinating with other departments, and maintaining positive customer relations through empathy and problem solving.
Required Skills
- Call Handling
- Customer Service
- Phone Scripting
- MS Word
- Excel
- Typing
- 10-Key
- Collections
- Bilingual Spanish
+3 more
About Waste Connections
wasteconnections.comWaste Connections offers industry leading services - trash pickup, dumpster rental, and recycling across the country. Learn more now!
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