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Overnight Triage/Program Coordinator at The Opportunity Alliance - ApplyBlast

Overnight Triage/Program Coordinator

The Opportunity Alliance

4 months ago

Remote

Full Time

Senior

0 applicants

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About this role

The Opportunity Alliance seeks a remote Overnight Dispatch Coordinator to serve as the critical connection point for their Cumberland County Crisis Response Mobile Outreach team. This role involves coordinating crisis calls, assessing needs, and dispatching mobile teams during overnight shifts while providing real-time support and maintaining accurate documentation. Candidates must remain calm and focused to help individuals in urgent situations, ensuring timely care and effective follow-up with community providers.

Responsibilities

Receive and coordinate incoming crisis calls
Assess calls to prioritize needs and dispatch mobile teams
Provide real-time phone support and crisis intervention
Maintain accurate electronic documentation during overnight shifts
Coordinate with staff to ensure timely response and follow-up

Skills

Qualifications

Bachelor's DegreeMHRT/CSP Certification

About The Opportunity Alliance

opportunityalliance.org

Headquarters

Portland, Maine, United States

Company Size

201-500 employees

Founded

1965

View Profile

A Southern Maine nonprofit that helps people through crisis support, mental health and substance use care, family supports and early childhood education, community building, and access to basic needs.