Owner Relations Manager

The Owner Relations Manager serves as the primary liaison between The Stelle luxury boutique hotel and its residence owners, delivering highly personalized service while safeguarding the integrity of the rental management program. This role involves coordinating across hotel departments to ensure owner matters are handled accurately and discreetly, while also managing residence operations, communication, and quality assurance. The position requires balancing owner advocacy with the resort's operational and commercial responsibilities, including participation in the Manager on Duty program.