P-Expert, Account Care
T-Mobile(13 days ago)
About this role
This role supports customer satisfaction by addressing inquiries and managing accounts within a customer service setting. It focuses on resolving issues, offering service improvements, and maintaining customer loyalty, contributing to organizational performance and customer retention.
Required Skills
- Customer Service
- Account Management
- Problem Solving
- Communication
- Product Knowledge
- Systems Proficiency
- Collections
- Customer Loyalty
- Inquiries Handling
- Organizational Knowledge
About T-Mobile
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