**Location:** Edmonton, Alberta, Canada **Employment type:** Part‑Time – Term **Department:** Operational Services **Compensation:** $19.00 per hour --- ### Organization **Students' Association of MacEwan University (SAMU)** [https://www.samu.ca/get-involved/work-with-us/](https://www.samu.ca/get-involved/work-with-us/) **Posting date:** July 13 2026 **Application deadline:** Monday, July 27 2026, 4:00 pm (MST) **Contract period:** August 24 2026 – April 30 2027 **Hours:** 10–25 hours/week, 8:30 am – 4:30 pm, Monday‑Friday (flexible around class schedule) **Location of work:** City Centre Campus (CCC) --- ## About SAMU The Students' Association of MacEwan University (SAMU) is a non‑profit organization independent from the university, dedicated to enriching the student experience through non‑academic programs and services. Governed by elected student representatives and supported by over 50 staff, SAMU aims to create a vibrant student life and culture of empowerment. --- ## Position Overview **Title:** Administrative and Retail Support (Part‑time) The role is based at the SAMU front desk, reporting to the Administration and Retail Manager. It combines clerical, retail, and customer‑service duties in a fast‑paced environment. Candidates should be courteous, organized, flexible, and proficient with Microsoft Office (Word, PowerPoint, Excel). --- ## Key Responsibilities | Area | Percentage | Duties | |------|------------|--------| | **Financial & Retail Support** | 45% | • Perform POS transactions
• Track retail inventory
• Assist with advertising bookings
• Maintain SAMU and paid poster boards
• Prepare table rentals
• Facilitate student group deposits
• Support Accounts Payable/Receivable
• Prepare bank deposits | | **Customer Service & Program Support** | 30% | • Greet and direct students, staff, guests
• Answer, screen, forward calls and emails
• Provide information on SAMU programs/services
• Support Arc Card and U‑Pass registration
• Train U‑Pass volunteers | | **Administrative & Office Operations** | 20% | • Handle incoming/outgoing mail
• Book meetings, manage boardroom calendars
• Create/edit office forms
• Update/distribute Staff Contact List
• Track sign‑out inventory
• Stock office supplies
• Take meeting minutes, proofread documents
• Keep reception/office area clean and professional | | **Other** | 5% | • Additional duties/projects as assigned | --- ## Core Competencies - **Accountability** – Own actions and outcomes. - **Adaptability** – Adjust to changing circumstances. - **Student Orientation** – Anticipate and respond to student needs. --- ## Education & Experience - Current MacEwan University student (enrolled in at least one class during Fall 2025 or Winter 2026) – **preferred**. - Prior experience in customer service, retail, reception, or administration – asset. - Cash handling or POS experience – asset. --- ## Knowledge, Skills, & Abilities - Strong computer proficiency (Microsoft Office: Word, Excel, Outlook, Teams). - Excellent oral and written communication. - Ability to work independently and as part of a team. - Detail‑oriented, especially with financial transactions. - Problem‑solving and professional response to inquiries. - Familiarity with SAMU programs/services – advantage. - First Aid/CPR certification – asset. --- ## Working Conditions - Sedentary work with light physical effort (standing, walking, kneeling, lifting up to 50 lb). - Requires manual dexterity. --- ## Application Process 1. Address your application to **Maria Shin, Administration and Retail Manager**. 2. Attach the following documents: - Cover Letter - Resume - Fall and Winter 2026/2027 class schedule/availability 3. Submit the application by the deadline (July 27 2026, 4:00 pm MST). **Interviews:** August 4‑5 2026 (in person at the SAMU Office). --- *SAMU is an equal‑opportunity employer and encourages applications from all qualified individuals. Only candidates selected for an interview will be contacted.*

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