Paraprofessional / Shift Lead

This role combines paraprofessional duties with shift lead responsibilities to support the veterinary medical team in delivering high-quality pet care and exceptional client service. The position involves managing hospital flow, assisting with procedures, educating clients, and ensuring operational efficiency while adhering to Banfield protocols. As a shift lead, the associate also supports practice management in team supervision, scheduling, and resolving client issues to maintain a productive and engaging work environment.