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© All Rights Reserved. ApplyBlast.com
Nelnet
This part-time remote role involves responding to incoming payer and applicant inquiries via phone and email, resolving payment account issues, and conducting outbound research calls. The position requires managing account setups, updating demographic information, and providing problem resolution while maintaining high customer satisfaction standards. The role operates on a flexible 20-30 hour weekly schedule with a required training period.
Nelnet, Inc. is a diversified financial services company focused on education finance and student loan servicing. It operates a broad portfolio of Nelnet businesses that deliver education-related financial products, technology platforms, and services to borrowers, schools, and institutions worldwide. The company positions itself as more than just a student loan servicer, offering a wide range of solutions to manage education financing and payments on a global scale. Nelnet also highlights global career opportunities, inviting job seekers to explore internships and careers across its various fields and locations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Nelnet.
27% below the average for this role
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