Columbia Association
The Part-time Customer Care Representative serves as the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. This role involves handling sensitive information, processing payments and refunds, supporting collections, and utilizing data analytics to enhance service quality. The position requires excellent communication skills, problem-solving abilities, and a strong commitment to customer satisfaction.
Headquarters
Columbia, Maryland, United States
Company Size
1001-5000 employees
Founded
1966
Columbia Association (CA) is a nonprofit community services corporation that manages Columbia, Maryland — a planned community of roughly 100,000 people — with the mission of “making Columbia an even better place to live, work and play.” CA operates and maintains community amenities and programs including pools, fitness centers, parks and trails, village centers, arts and recreation programming, and community events. It serves residents through membership-based services, community planning and partnerships with local government and nonprofits to enhance quality of life.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Columbia Association .
11% below the average for this role
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