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Part-Time Customer Service Representative (Bilingual) at ODK Media - ApplyBlast

Part-Time Customer Service Representative (Bilingual)

ODK Media

4 months ago

3.4 on Glassdoor

Irvine, United States

Onsite

Part Time

Intern

0 applicants

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About this role

A Part-Time Customer Service Representative in the Entertainment industry provides bilingual support to customers, addressing inquiries and resolving issues efficiently. This entry-level role focuses on delivering high-quality service while representing the company's brand values.

Responsibilities

Respond to customer inquiries via phone and email
Resolve issues and escalate complex matters appropriately
Maintain accurate records of customer interactions
Represent the brand with professionalism and empathy
Assist customers with account-related questions and requests

Skills

About ODK Media

odkmedia.net

Headquarters

Fullerton, California, United States

Company Size

51-200 employees

Founded

2011

View Profile

ODK Media, Inc. is an independent media group focused on connecting North American audiences with premium international content. Through its over-the-top (OTT) streaming platforms, distribution networks, and innovative media services tailored specifically for Asian American and Pacific Islander (AAPI) communities, ODK Media drives technological innovation and product excellence. The company operates through a strategic lineup of streaming platforms, digital magazines, and e-commerce initiatives, positioning itself as a leading hub for AAPI media nationwide.