Part-Time Junior Consumer Support Navigator

Ostro

1 month ago

4.1 on Glassdoor

Remote

Part Time

Junior

6 applicants

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About this role

The Junior Consumer Support Navigator is a webchat and call center specialist who provides inbound and outbound consumer support for life sciences clients, reporting to the Manager, Nurse Navigator Operations and Training. This part-time, remote role (17–25 hours/week) supports patient engagement and contributes to program objectives with potential to transition to full-time.

Skills

Qualifications

Active LPN License

About Ostro

ostrohealth.com

Ostro is a healthcare engagement platform that builds personalized healthcare journeys for life sciences companies, clinicians, and consumers. Their products create informative, tailored connections between medicine‑makers and the people who take them to guide patients and HCPs to the right diagnosis and treatment faster. Ostro’s personalization and digital engagement tools are designed to boost adherence and engagement and deliver measurable value for life sciences brands and care teams. They offer product and solution suites to help pharmaceutical and healthcare organizations improve patient education, HCP engagement, and treatment outcomes.