Part-Time Key Lead (Queen West)

Knix(29 days ago)

Toronto, ONOnsitePart TimeMedior$43,000 - $43,000Retail

About this role

The Part-Time Key Lead at Knix is responsible for overseeing the in-store customer journey, ensuring a comfortable, inclusive, and engaging experience from greeting through to purchase. The role supports daily store operations, including fittings, merchandising, and events, while helping to maintain brand standards. This position also involves acting as a leader on the floor by supporting and developing Sales Associates and contributing to a positive team culture. Based at the Queen Street West location in Toronto, the role is central to driving customer loyalty and brand connection in a fast-growing retail environment.

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Required Skills

Customer Service
Retail Sales
Event Planning
Active Listening
Product Knowledge
Merchandising
Coaching Skills
Team Leadership
Staff Training
Conflict Resolution

+5 more

About Knix

knix.ca

Shoplift is an e-commerce optimization platform that helps merchants preview, modify, and run experiments on storefronts without redeploying theme code. Its tools include a live theme/variant preview, DOM and script-level edits, and A/B test/experiment management to iterate on UX, promotions, and conversions. The product targets online retailers and agencies that want fast design changes, personalization, and measurable results while keeping the main site codebase intact. Integration is designed to be lightweight and work alongside existing storefront platforms and analytics.