Part-Time Key Lead (Toronto Premium Outlets)
Knix(29 days ago)
About this role
The Part-Time Key Lead at Knix supports the retail store by creating a welcoming environment and guiding customers through their in-store experience. The role serves as a key holder/lead, supporting store operations and acting as a resource for both customers and Sales Associates. This position is central to upholding Knix’s brand standards and mission in-store and contributes to building community through events and customer interactions. The Key Lead also helps maintain store presentation and supports day-to-day operational needs.
Required Skills
- Customer Service
- Retail Sales
- Client Engagement
- Active Listening
- Product Knowledge
- Merchandising
- Event Planning
- Team Coaching
- Staff Training
- Conflict Resolution
+5 more
Qualifications
- 2+ Years Retail Experience
- 2+ Years Customer Service Experience
About Knix
knix.caShoplift is an e-commerce optimization platform that helps merchants preview, modify, and run experiments on storefronts without redeploying theme code. Its tools include a live theme/variant preview, DOM and script-level edits, and A/B test/experiment management to iterate on UX, promotions, and conversions. The product targets online retailers and agencies that want fast design changes, personalization, and measurable results while keeping the main site codebase intact. Integration is designed to be lightweight and work alongside existing storefront platforms and analytics.
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