## Part‑Time Teller **Location:** Winona, MN 55987 (primary) – also Goodview, MN, USA **Company:** Merchants Bank --- ### Overview Merchants Bank in Winona is looking for a friendly, outgoing, quick‑learning team player to work part‑time as a Teller (20‑25 hours/week). Schedule varies to cover branch hours Monday‑Friday and 2‑3 Saturdays a month (7:45 am – 12:15 pm). The role is based at the Winona Drive‑Up location with occasional work at nearby branches. **Why join?** - Competitive wages - Vision insurance, 401(k) with bonus plan, paid time off - Voluntary supplemental insurance options *Merchants Bank is an Equal Opportunity Employer.* --- ### Job Summary Tellers are front‑line customer contacts handling cash and paper transactions, providing exceptional service, cross‑selling products, and helping prevent fraud. --- ### Key Responsibilities | Category | Duties | |----------|--------| | **Customer Service** | • Greet customers, understand needs, resolve issues promptly
• Assist with banking systems and any other customer requests
• Stay calm, professional, and focused under pressure | | **Relationship Building** | • Build strong relationships with customers to identify financial goals
• Foster loyalty through ongoing service
• Collaborate with coworkers and shared‑services employees | | **Sales & Business Development** | • Contribute to branch sales goals
• Promote products, inform customers of new services and promotions | | **Product Knowledge** | • Maintain basic knowledge of bank products, services, and promotions
• Educate customers on features, benefits, and terms | | **Compliance & Risk Management** | • Complete required compliance training
• Follow security, fraud‑prevention, and regulatory procedures
• Collect privacy codes, update contact info | | **Operations** | • Process deposits, loan payments, check cashing, withdrawals, cashier’s checks, money orders, etc.
• Maintain balanced cash drawer and accurate cash/coin supply
• Keep work area neat and organized; submit workflow requests | | **Teamwork** | • Report to Lead Teller; collaborate with branch team
• Participate in community activities to promote the bank
• Adhere to attendance, phone/email/internet usage policies | --- ### Physical Working Conditions - Climate‑controlled interior with low noise level - Required to stand regularly; occasionally lift/move up to 35 lb - Extensive use of computer, coin machine, currency counter, copier - Must be able to speak, see, and hear; good manual/finger dexterity --- ### Experience & Skills Required - **Preferred:** 1 + year cash handling and/or customer service experience - Strong computer proficiency; attention to detail - Ability to multitask, prioritize, and maintain concentration in a noisy environment - Basic math (addition, subtraction, multiplication, division) - Good communication and interpersonal skills - Knowledge of general bank products/services is a plus --- ### Application - **Apply Now** or apply in person at any Merchants Bank branch. - Questions: hr@merchantsbank.com --- *Merchants Bank is an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities.*

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