Participant Experience Liaison
WelbeHealth(1 month ago)
About this role
The Participant Experience Liaison connects PACE participants to WelbeHealth’s system of care and serves as a primary contact between participants, families, and the interdisciplinary care team. The role focuses on onboarding participants into the PACE program and providing ongoing support throughout their WelbeHealth journey. It supports participant satisfaction initiatives, service recovery, and the grievance process while coordinating care across providers.
Required Skills
- Liaison
- Communication
- Service Recovery
- Survey Implementation
- Family Communication
- Caregiver Coordination
- Customer Service
- Grievance Support
- Meeting Attendance
- Participant Follow-Up
+5 more
Qualifications
- High School Diploma or Equivalent
- Bachelor's Degree Preferred
- COVID-19 Vaccination or Declination Form
About WelbeHealth
welbehealth.comWelbeHealth is a full‑service senior health care provider that operates PACE (Program of All‑Inclusive Care for the Elderly) programs to deliver comprehensive, coordinated care for frail and vulnerable older adults. Its interdisciplinary teams deliver medical, behavioral, rehabilitative and social services — including primary care, nursing, therapy, home care, transportation and adult day services — so participants can remain safely and independently at home. The organization emphasizes quality, compassion and value while integrating Medicare and Medicaid benefits to manage care and costs for seniors.
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at WelbeHealth
Similar Jobs
Participant Care Specialist - Lincoln, Nebraska
Celerion(1 month ago)
New Participant (Patient) Advocate
Habitat Health(9 months ago)
Participant Marketing Manager
Prolific (1 month ago)
RN Care Management
Seen Health(1 year ago)
Study participant - US (EST)
Prolific (29 days ago)
Study participant - US (CST)
Prolific (29 days ago)