Participant Experience Liaison

WelbeHealth(19 days ago)

San Bernardino, CA, USAOnsiteFull TimeJunior$48,780 - $64,400Patient Services

About this role

The Participant Experience Liaison at WelbeHealth supports the PACE program, which delivers comprehensive medical and community-based services to help seniors remain in their homes. This participant-facing role is focused on ensuring a positive experience throughout enrollment and ongoing care by serving as the primary connection between participants, families, and the care organization.

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Required Skills

Customer Service
Communication
Care Coordination
Relationship Management
Service Recovery
Organization
Presentation

Qualifications

High School Diploma or Equivalent
Bachelor's Degree (Preferred)

About WelbeHealth

welbehealth.com

WelbeHealth is a full‑service senior health care provider that operates PACE (Program of All‑Inclusive Care for the Elderly) programs to deliver comprehensive, coordinated care for frail and vulnerable older adults. Its interdisciplinary teams deliver medical, behavioral, rehabilitative and social services — including primary care, nursing, therapy, home care, transportation and adult day services — so participants can remain safely and independently at home. The organization emphasizes quality, compassion and value while integrating Medicare and Medicaid benefits to manage care and costs for seniors.