Partner Delivery Lead

Deputy(2 days ago)

HybridFull TimeSenior$153,711 - $204,230 (estimated)Professional Services

About this role

The Partner Delivery Operations Lead at Deputy will drive the global scaling of the company’s implementation partner ecosystem, managing the full partner lifecycle from onboarding and enablement to operational oversight. This individual contributor role focuses on ensuring operational excellence, profitability, and strong partner and customer satisfaction across professional services engagements in a high-growth SaaS company.

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Required Skills

Partner Onboarding
Process Optimization
KPI Tracking
Escalation Management
P&L Management
Financial Modeling
Relationship Management
CSAT
Quality Assurance
PSA

+1 more

Qualifications

Bachelor's Degree in Business or Finance

About Deputy

deputy.com

Deputy is a cloud-based workforce management platform that helps businesses schedule staff, track time, and manage HR for hourly and deskless teams. It provides employee rostering, time & attendance, shift swapping, task management, compliance tools and labor forecasting, all accessible via mobile apps and real‑time communications. Integrations with payroll, HR and accounting systems streamline payroll processing and compliance, while analytics help optimize labor costs and staffing. Deputy serves organizations across retail, hospitality, healthcare and services, from small businesses to enterprises, focusing on simplifying shift work and improving operational efficiency.