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Partner Program Operations Analyst at Panduit - ApplyBlast

Partner Program Operations Analyst

Panduit

5 days ago

3.4 on Glassdoor

Tinley Park, Illinois, United States

Hybrid

Full Time

Medior

0 applicants

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About this role

The Partner Program Operations Analyst drives the day-to-day execution and continuous improvement of a global partner program supporting North America, EMEA, and LATAM. As the operational lead for the Partner Operations team, the role oversees partner support activities, manages escalations, improves processes, and ensures consistent program execution across regions. This position combines operational leadership, project management, and process improvement while providing coaching and guidance to team members.

Responsibilities

Lead daily operations for the Partner Operations team and oversee case queues
Serve as the primary escalation point for complex partner inquiries and operational challenges
Analyze program performance and operational metrics to identify opportunities and support strategic decision-making