Partner Support - Associate
BrandMuscle(2 months ago)
About this role
Partner Support - Associate handles inbound customer interactions on behalf of clients, providing service and support for routine questions related to services or in-store offerings. The role focuses on delivering a professional customer experience and collaborating with internal teams to drive satisfaction and loyalty. This position also includes oversight of activities performed by other team members.
Required Skills
- Customer Service
- Inbound Calling
- Email Support
- Chat Support
- Active Listening
- Issue Resolution
- Ticket Documentation
- Call Center Software
- Zendesk
- Performance Metrics
+4 more
Qualifications
- High School Diploma
About BrandMuscle
brandmuscle.comActivate your local markets with a channel partner marketing platform that empowers affiliates to drive more results for your brand.
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