Parts Customer Service Representative
JCB
About this role
This role is the primary contact for dealers and direct sales customers, managing parts inquiries, orders, and claims. It involves coordinating with internal departments, providing support using online tools, and ensuring timely and effective communication to maintain customer satisfaction.
Skills
About JCB
jcb.comJCB North America is the North American division of J.C. Bamford Excavators Ltd. (JCB), a manufacturer of construction, agricultural, and industrial equipment. The company produces and distributes machinery such as backhoe loaders, excavators, telehandlers, skid steer loaders, and engines, serving customers across construction, infrastructure, agriculture, and related industries.
About JCB
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for JCB.
Salary
$51k – $70k
per year