AIR Control Concepts
The Parts Support Representative at Energy Transfer Solutions provides customer-facing support for specialty commercial and industrial HVAC equipment, handling part identification, order placement, and post-order logistics. This role involves coordinating with internal teams to resolve delivery issues, manage returns, and maintain accurate data within ERP and CRM systems. The position offers opportunities for growth within a fast-paced, process-driven environment focused on continuous improvement and customer satisfaction.
AIR Control Concepts (AIR) is the largest global platform of HVAC, electrical, and controls companies, headquartered in Norfolk, Virginia and backed by Blackstone. AIR partners with and acquires independent local HVAC firms across North America and into EMEA, enabling them to operate autonomously while benefiting from shared resources in safety, HR, finance, IT, technical training, and marketing. The company also operates growth divisions covering services and solutions, aftermarket parts, government services, global accounts, and mission-critical cooling for data centers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for AIR Control Concepts.
24% above the average for this role