Patient Access Associate - New Orleans East Hospital (Family Medicine Clinic)
Clinical Careers Page(1 month ago)
About this role
A Patient Access Associate performs the first point-of-contact administrative work for patients, handling registration, check-in, and scheduling while ensuring patient information is accurately recorded and kept confidential. The role involves interacting with patients in-person, by phone, web, or via interpretive services and coordinating with clinical and administrative staff. It focuses on providing empathetic support to guide patients through administrative and financial processes and ensuring a positive patient experience.
Required Skills
- Patient Registration
- Scheduling
- Insurance Verification
- Data Entry
- Customer Service
- Payment Collection
- Financial Counseling
- Document Scanning
- Bed Placement
- Communication
Qualifications
- High School Diploma/GED
About Clinical Careers Page
lcmchealth.orgLCMC Health is a nonprofit healthcare system based in New Orleans that provides hospitals, urgent care centers, outpatient clinics, and physician services across the greater New Orleans region. The network delivers acute care and specialty services including emergency medicine, surgery, maternity, pediatrics, and other specialty care. LCMC partners with physicians and academic institutions to support clinical education, research, and community health programs. The system emphasizes patient-centered care, regional access to services, and coordinated population-health initiatives.
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