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Patient Access Center Agent I at Memorial Healthcare System - ApplyBlast

Patient Access Center Agent I

Memorial Healthcare System

2 months ago

3.7 on Glassdoor

Onsite

Part Time

Junior

0 applicants

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About this role

The Patient Access Center Agent I provides exceptional customer service to patients, families, caregivers, and providers in a call‑center environment. The role handles inbound and outbound communications, schedules appointments, performs pre‑registration and financial services, and ensures accurate data entry in the EMR to support patient flow and satisfaction.

Responsibilities

Schedule and confirm patient appointments using EMR
Enroll and activate patient portal accounts and resolve issues
Handle inbound and outbound calls to determine eligibility and schedule services