Patient Access & Eligibility Specialist

The Patient Access & Eligibility Specialist supports patient access to care management services by verifying insurance coverage, confirming program eligibility, and assisting patients through administrative intake processes. This role serves as the front door to the care management program, helping identify eligible patients for Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and other virtual care services. The position involves managing patient communications, maintaining accurate documentation in electronic medical record systems, and ensuring compliance with HIPAA standards.