Patient Access Lead

This role provides day-to-day operational leadership and workflow coordination for hospital-based patient access operations, serving as a subject-matter expert and first point of escalation for complex registration and financial issues. The position involves real-time guidance, coaching, and support to patient access staff to ensure timely, accurate completion of access activities and a positive patient experience. The role requires close collaboration with supervisors and managers to maintain operational continuity and adherence to established policies.