Patient Access Liaison I - Access Center - Full Time 8 Hour Rotating Shifts (Non-Exempt) (Union)
Events/University Recruiting (1 month ago)
About this role
The Patient Access Liaison I is the front-line contact for patients and callers seeking access to USC academic medical centers and the Health Sciences Campus. This role operates within the Patient Access Center handling communications and coordinate patient access processes while supporting departmental operations and customer service goals.
Required Skills
- Customer Service
- Call Management
- Appointment Scheduling
- Insurance Verification
- HIPAA Compliance
- Medical Terminology
- Multitasking
- Verbal Communication
- Written Communication
- Electronic Messaging
+1 more
Qualifications
- High School Diploma or Equivalent
- Associate's Degree
- Bachelor's Degree
- Vocational Certificates (Healthcare)
- Fire Life Safety Training (LA City)
About Events/University Recruiting
usc.eduThe University of Southern California (USC) is a private research university in Los Angeles, founded in 1880. It offers a wide range of undergraduate, graduate, and professional programs across schools such as engineering, business, cinematic arts, medicine, and law, and is known for interdisciplinary research and substantial industry partnerships. USC emphasizes innovation, entrepreneurship, and public service, with large research expenditures, extensive clinical and cultural facilities, and global engagement. Its large alumni network and Los Angeles location provide strong connections to entertainment, technology, and healthcare sectors.
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