Patient Access Manager-Scheduling and Switchboard

The Patient Access Manager-Scheduling and Switchboard leads dynamic scheduling operations and contact center teams across the main campus and outreach clinics. Reporting to the Patient Access Director, the role involves building a supportive team environment through coaching, staff development, and collaboration with other departments to improve workflow and patient access. The position requires a mix of hands-on leadership, problem-solving, and daily engagement to ensure a coordinated and responsive patient experience.