Patient Access Representative ED

The Patient Access Representative ED supports departmental efficiencies by performing scheduling, registration, pre-admission, admission, reception, and discharge functions. This role requires obtaining accurate patient demographic information and employing compliant patient liability collection techniques before, during, and after the date of service. The position involves greeting patients, completing registration, securing legal forms, and assisting with scheduling diagnostic procedures. Additionally, the representative educates patients on financial liabilities, verifies insurance coverage, and secures necessary authorizations for hospital services.