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Patient Access Representative (Full Time - Evenings) Einstein Montgomery Emergency Department at Thomas Jefferson University - ApplyBlast

Patient Access Representative (Full Time - Evenings) Einstein Montgomery Emergency Department

Thomas Jefferson University

5 months ago

3.6 on Glassdoor

Montgomery County, PA

Onsite

Full Time

Intern

0 applicants

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About this role

Provides a positive patient experience to patients and families. Demonstrates strong communication and customer service skills while registering patients. Accurately searches and selects the correct patient. Gathers complete and accurate demographic and insurance information from patients and families. Identifies uninsured patients for referral to Medical Assistance/Charity Care evaluation. Retrieves orders, confirms medical necessity and answers phones for outpatient visits.

Responsibilities

Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson
Gathers accurate demographic and insurance information
Requests and scans photo ID and insurance cards
Verifies insurance coverage, referrals, and authorizations
Collects patient out-of-pocket liability at time of service

Skills

Qualifications

High School Diploma/GEDEmergency Department: Minimum 3 years experience in hospital, physician practice, or other related healthcare environment customer service. Prior registration experience in Emergency Dept preferred. Current Jefferson Seamless Access Representatives with a minimum of 1 year of experience will be considered as meeting the experience requirement

About Thomas Jefferson University

jefferson.edu

Headquarters

Philadelphia, Pennsylvania, United States

Company Size

10001+ employees

Founded

1824

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At Thomas Jefferson University in Philadelphia, PA, we are helping you to redefine what’s possible with innovative and tailored education opportunities.