Patient Access Representative II

Baptist Southbank is seeking a Full-Time Days Patient Access Representative II to join the Specialty Contact Center Department at the Southbank Plaza location in Jacksonville, FL. This role operates within a call center environment, focusing on registering patients accurately and efficiently while maintaining service excellence for both face-to-face and telephonic encounters. The position requires a strong understanding of state and federal regulations, including HIPAA, EMTALA, and JCAHO, to ensure compliance and patient privacy.