Patient Access Representative III

The Patient Access Representative III serves as a team leader within the department, responsible for mentoring staff, scheduling patient appointments, verifying insurance eligibility, and ensuring medical necessity compliance. This role involves collecting patient financial information, posting payments, and resolving account issues while maintaining accurate documentation. The position requires effective communication with physicians, care management, insurance companies, and patients to ensure a compassionate and efficient experience. The representative also supports departmental goals through training, quality reviews, and adherence to organizational policies.