Patient Access Representative - Infusion Center
Loyola Medicine(1 month ago)
About this role
A Patient Access Representative at St. Joseph Mercy Oakland supports patient intake and registration, working with patients and clinical teams to ensure accurate information is recorded in hospital systems. The role contributes to revenue management, regulatory compliance, and the organization’s mission and values while interacting with a diverse patient population. This is a full-time, day-shift position focused on maintaining patient data integrity and delivering compassionate customer service.
Required Skills
- Patient Registration
- Insurance Verification
- Scheduling
- Data Entry
- Customer Service
- Medical Terminology
- Electronic Health Records
- Typing
Qualifications
- High School Diploma or GED
- NAHAM Certification (preferred)
- Patient Management Registration Course (completion required)
- Pathways Healthcare Scheduling Course (completion required)
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