Patient Access Representative (Non-Exempt)
Mercy(21 days ago)
About this role
A Patient Access Representative at Mercy is the initial point of contact for patients, representing the organization's mission, values, and service standards. The role emphasizes accurate patient information capture and a compassionate, customer-focused patient experience within Mercy facilities. It operates within a collaborative healthcare environment and supports compliance with insurance and regulatory expectations.
Required Skills
- Customer Service
- Communication
- Telephone Etiquette
- Organization
- Detail Orientation
- Medical Terminology
- Insurance Verification
- Benefit Verification
- Data Entry
- 10-Key
+2 more
Qualifications
- High School Diploma
- Some College (Preferred)
About Mercy
mercy.netMercy is one of the largest U.S. health systems with 44 acute care & specialty hospitals, over 700 physician & outpatient clinics in Arkansas, Kansas, Missouri & Oklahoma.
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