Patient Access Representative | Vandemark Outpatient Therapy | 40 hrs/week
10000 Sanford(1 month ago)
About this role
A Patient Access Representative at Sanford Health serves as the first point of contact for patients, providing extraordinary customer service and creating a welcoming, safe environment by phone or in-clinic. The role supports the patient access function within outpatient therapy services and helps maintain a positive patient experience and smooth clinic flow.
Required Skills
- Customer Service
- Patient Registration
- Scheduling
- Insurance Verification
- Payment Collection
- Phone Operation
- Data Entry
- Medical Terminology
- Preauthorization
- Interpreter Coordination
Qualifications
- High School Diploma or Equivalent
- Post-Secondary Education (Preferred)
- BLS (May Be Required)
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