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Patient Access Representative at Cleveland Clinic - ApplyBlast

Patient Access Representative

Cleveland Clinic

4 months ago

3.7 on Glassdoor

Onsite

Full Time

Junior

0 applicants

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About this role

The Patient Access Representative at Cleveland Clinic Akron General serves as the first point of contact for patients, ensuring exceptional care through registration, scheduling, and financial verification. Working in a call center environment, this role involves managing intakes, collecting payments, and coordinating services across inpatient, emergency, and outpatient departments to streamline the patient experience.

Responsibilities

Register and schedule patients for inpatient and outpatient procedures
Collect payments and verify insurance eligibility and benefit details
Complete demographic and medical information interviews via phone or face-to-face
Coordinate physician availability and procedure room assignments for patients
Refer patients to financial counselors and process Advanced Beneficiary Notices

Skills

Qualifications

High School Diploma or GED

About Cleveland Clinic

clevelandclinic.org

Headquarters

Cleveland, Ohio, United States

Company Size

10001+ employees

Founded

1921

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Cleveland Clinic is a not‑for‑profit academic medical center founded in 1921 that provides comprehensive clinical and hospital care across a large integrated health system. It is known for world‑class specialty care, multidisciplinary teams, and leadership in medical research, education, and health information. The organization operates hospitals, outpatient centers and digital/telehealth services, and employs roughly 65,000 staff to serve patients regionally and internationally.