Patient Access Specialist

Patient Access Specialist roles at Crossroads Treatment Centers involve managing patient scheduling, responding to inquiries, and coordinating access to outpatient opioid use disorder treatment across multiple states. These positions require utilizing Electronic Medical Record (EMR) systems to schedule appointments while delivering exemplary customer service to support the recovery journey of patients. Candidates often bring preferred experience in healthcare, addiction medicine, or call center environments, with lived addiction experience being a valuable asset.