Patient Access Specialist

The Patient Access Specialist serves as a key point of contact for patients and families, supporting a broad range of patient access and administrative functions at the Mattapan Community Health Center. This role combines customer service, registration, scheduling, insurance verification, financial assistance, and patient account support to ensure a welcoming and efficient patient experience. The position requires maintaining accurate patient information, assisting with insurance and financial options, and facilitating timely communication between patients and Health Center departments.