Patient Access Specialist

The Patient Access Specialist provides advanced support services to patients, providers, and caregivers for manufacturer-sponsored programs, handling tasks such as billing, coding, prior authorizations, and benefit verification. This role focuses on resolving customer requests, tracking claims, and coordinating with internal and external service providers to ensure timely and accurate patient access to specialty therapies. The specialist acts as a regional expert on payer trends while maintaining strict confidentiality and adhering to standard operating procedures.