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Patient Account Liaison I at Lurie Children's Hospital of Chicago - ApplyBlast

Patient Account Liaison I

Lurie Children's Hospital of Chicago

4 months ago

3.6 on Glassdoor

Chicago, IL

Onsite

Full Time

Junior

0 applicants

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About this role

This role manages hospital and physician billing accounts, resolving payment issues and customer inquiries through phone, email, and documentation. Candidates will process eligibility, resubmit insurance claims, apply adjustments, and secure payments while maintaining a clear audit trail using Epic software. The position requires direct interaction with patients and guarantors to explain billing details and coordinate payment arrangements.

Responsibilities

Resolve hospital and physician billing account discrepancies
Process payments and generate itemized bills for patients
Resubmit claims and verify insurance eligibility status
Explain coding and billing questions to patients effectively
Complete account documentation for audit trail compliance

Skills

Qualifications

High School Diploma or GED

About Lurie Children's Hospital of Chicago

luriechildrens.org

Headquarters

Chicago, Illinois, United States

Company Size

1001-5000 employees

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Ann & Robert H. Lurie Children's Hospital of Chicago is a nationally ranked, non-profit pediatric medical center and the #1 children's hospital in Illinois, offering superior care across more than 70 pediatric specialties. The hospital is dedicated to providing cutting-edge treatments, advanced research, and compassionate care exclusively for children. Research is conducted through the Stanley Manne Children's Research Institute, focusing on the prevention, diagnosis, and treatment of childhood diseases.